Festivalia's Privacy Policy

FESTIVALIA has improved our privacy policy to not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party. This website uses the most up-to-date encryption technology to keep your personal information as secure as possible.

We do not sell, trade, or otherwise share your personal information, such as name, email address, physical address, phone number, purchase history, etc. without your permission. 

• Take and fulfill customer orders
• Administer and enhance the site and services
• Only disclose information to UPS and USPS for delivery purposes

While using our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Pictures or videos you submit

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

We request that you do not send us any sensitive data such as social security or national identification numbers, information related to racial or ethnic origin, political opinions, religious beliefs, health data, biometrics or genetic, criminal background or trade union membership information. If you do send us this information, then you are consenting to its processing in accordance with this privacy notice. To avoid processing of sensitive data, do not submit it.

Our site is not directed to children under 16. If you learn that your minor child has provided us with personal information without your consent, please contact us.

When an order is placed on our website, credit card numbers are encrypted using 240-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website. 

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at info@festivalia.ca